- Shelton Street, London
- [email protected]
- (+ 44) 7445 99 7167
Here you will find answers to the most frequently asked questions about registration
Client Service team available by phone (+44) 7445 99 7167 or email
[email protected]. Full course details also on each e-shop course page.
3 options: (1) Direct purchase through e-shop — fastest, access sent immediately after payment. (2)
Complete Registration Form on website and submit by email. (3) Contact Client Service team for guided
assistance.
Credit/debit card (via e-shop), bank transfer (corporate clients, invoice issued), PayPal. All payments
free of bank charges on IMT side.
Yes. Formal invoice issued by Client Service team. Bank transfer is the standard method for corporate
enrolments. Contact team to arrange.
Access granted as soon as payment is confirmed. Card/PayPal: processed promptly. Bank transfer:
upon receipt of funds. If no email within 24 hours, check spam or contact the team.
Course invitation email sent with direct access link. From enrolment: 3 months access, self-paced,
available 24/7 on any device.
Yes. Course handbook and enrolment certificate issued upon registration. Additional confirmation
letters available on request for employers or flag state authorities.
Online courses: non-refundable after course handbook/enrolment certificate acknowledged. Options: (1)
Substitute participant — transfer to colleague at no extra charge. (2) Reschedule to future course date.
Full terms on Refund Policy page.
Yes. Single purchase = one user account. Group packages tailored by number of accounts. Pricing and
discounts scale with group size. Corporate benefits: centralised certificate management, consolidated
reporting, dedicated support.
Browse our full range of accredited maritime programmes — online, self-paced, and globally recognised.