International Maritime Training (“IMT”, “we”, “us”, or “our”) is committed to providing high-quality professional maritime education and training services. This Refund Policy explains the conditions under which refunds may be requested and processed.

By enrolling in any course or making a payment through https://internationalmaritimestraining.com, you acknowledge that you have read, understood, and agreed to this Refund Policy.

1. Eligibility for Refunds

Refund requests are only applicable to individual course purchases and do not apply to:

• Unlimited access subscriptions

• Bundled or promotional offers

• Custom or corporate training programs

To be eligible for a refund, all of the following conditions must be met:

• The refund request must be submitted within 72 hours of the original purchase.

• The request must be sent by email to:
  📧 [email protected]

• The request must clearly include:

  • Full name used during registration

  • Order ID (found in the payment confirmation email)

  • Course name

2. Non-Refundable Situations

Refunds will not be granted under the following circumstances:

• The 72-hour refund period has expired.

• Course materials, digital content, certificates, or credentials have already been accessed, downloaded, or issued.

• The course has already started or training access has been activated.

• The refund request is based on personal reasons such as lack of time, change of mind, or misunderstanding of course content.

• Any violation of our Terms & Conditions.

3. Processing of Refunds

• Approved refunds will be processed using the original payment method.

• Refund processing time may take 5–14 business days, depending on the payment provider and financial institution.

• Any transaction or processing fees charged by third-party payment providers are non-refundable.

4. Chargebacks & Payment Disputes

Initiating a chargeback or payment dispute without first contacting IMT will be considered a violation of this Refund Policy and our Terms & Conditions.

IMT reserves the right to:

• Suspend or permanently terminate user access.

• Provide payment processors with documentation, communication records, and policy references to contest fraudulent or unjustified chargebacks.

5. Course Transfers & Alternatives

In cases where a refund is not applicable, IMT may, at its sole discretion:

• Offer a course transfer, or

• Allow enrollment in an alternative course of equal value.

Such alternatives are not guaranteed and are evaluated on a case-by-case basis.

6. Policy Updates

IMT reserves the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon publication on this page. Continued use of our services after updates constitutes acceptance of the revised policy.

7. Contact Information

For any refund-related questions or requests, please contact:

📧 [email protected]
🌐 https://internationalmaritimestraining.com

🔒 This Refund Policy is legally binding and forms an integral part of our Terms & Conditions.